Budtenders are the people that give patients and customers all the knowledge they need to purchase cannabis safely. A Budtender is responsible for providing compassionate and exceptional customer service. Duties include welcoming customers, verifying their identification before taking orders, and processing payments. As a Budtender, you may recommend and select strains and product types for customers depending on their needs and cross-sell accessories from the smoke shop. 

• Follow Mota Vated Policies and Procedures for daily operation.
• Acting as a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.
• Adhere to the NM Cannabis Regulation Act, Erin & Lynn Compassionate Use Act, and HIPAA.
• Greet and welcome customers with natural energy and a smile as they arrive.
• Must be able to handle a fast-paced environment, Very active position, which requires standing for long periods.
• Maintain dispensary safety and security by following safety procedures and protocols.
• Checking customers' identification documents to verify that they are of legal age.
• Update patient and customer information as needed.
• Upselling and discount selling required
• Processing customers’ payments using the dispensary’s Point of Sale (POS) system
• Back-up front desk by answering, screening, and forwarding incoming phone calls.
• Offer advice on all strains and THC/CBD levels for daily sales on the sales floor.
• Educating customers on the safe use of their selected cannabis products.
• Advise customers on obtaining a New Mexico Medical Cannabis Card and provide appropriate forms.
• Correctly weigh, packaging, and labeling cannabis products as required.
• Taking inventory and restocking sales floor area, replenishing products.
• Assist patients with general questions and products.
• Ensuring that the dispensary is clean and well-organized at all times.
• Assist teammates as needed.
• Continually exhibit honesty and integrity.
• Be punctual and self-motivated.
• Personable, Responsible, Accountable, and able to Communicate effectively.
• Duties may vary or change at any time per Management.

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REQUIRED EDUCATION & VERIFICATIONS

• High school diploma preferred
• Cannabis Establishment Technician
• HIPAA Certified
• Food Handlers Safety Certified (ANSI Approved)
• NM State, Federal or National, and i9 Background Verifications

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KNOWLEDGE & EXPERIENCE

• 1-2 years of retail sales/cash handling/point of sales (POS) experience.
• 1-2 years of customer service.
• 1-2 years of actual retail or dispensary experience is preferred.

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SKILLS & ABILITIES

• Must be able to work independently and to lead on tasks and in the store.
• Prior to retail, cash register, or dispensary-related experience, knowledge of BioTrack (POS) is a plus.
• Must be friendly, trustworthy, dependable, cheerful, hard-working and excellent with customers.
• Being bilingual is a plus.
• Flexible with schedule, able to work various assigned shifts, and to be on call.

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