About the Employer

A medical cannabis card provider dedicated to supporting patients and caregivers in accessing services under the New Mexico Medical Cannabis Program. This organization is committed to serving the cannabis community by making the medical card process accessible, secure, and supportive.

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About the Role

The Office Assistant plays a supportive role in maintaining the flow of patient access to medical card services

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Key Duties include (but are not limited to):

• Answering phones, scheduling appointments, and fielding questions related to qualifying requirements
• Assisting patients with creating or regaining access to their online patient portals
• Printing patient medical cards
• Providing check-in/check-out support and reception services
• Handling payments (card and cash)
• Opening and closing the office

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Candidate Expectations

• Reliable, with dependable transportation
• Trustworthy with cash handling experience
• Punctual and prepared to provide excellent patient care and customer service
• Willingness to learn and adapt to NMDOH program rules and requirements (knowledge of the New Mexico Medical Cannabis Program preferred)
• Strong organizational skills and attention to detail

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Candidate Requirements

• HIPAA Certification
• Availability Monday–Friday, 9 AM to 4 PM (specific days discussed at interview)
• Basic computer and phone technology skills